Website Terms and Conditions

Last updated: 28 July 2026

1. About these terms

These Terms and Conditions govern your access to and use of this website.

By accessing, browsing or using this website, you confirm that:

  • you have read and agree to these terms;

  • you are at least 18 years old; and

  • you are legally permitted to access alcohol-related content in the country or territory from which you are visiting the website.

If you do not agree to these terms, or if you are under 18 years of age, you must not access or use this website and must leave it immediately.

2. Who we are

This website is operated by:

Balmoral Online Limited
Company number: SC882877
Registered in Scotland
Registered office:
142 Commercial Street
Edinburgh
Scotland
EH6 6LB

Email: info@balmoraldrinks.com

References in these terms to “Balmoral Online”, “we”, “us” or “our” mean Balmoral Online Limited.

Balmoral Online Limited is an active company registered in Scotland under company number SC882877.

3. Age restriction

This website discusses alcoholic drinks and businesses operating within the alcoholic drinks industry.

You must be at least 18 years old to access, browse or use this website.

By entering or using the website, you confirm that you are aged 18 or over.

Anyone under the age of 18 is prohibited from:

  • accessing or browsing the website;

  • submitting an enquiry;

  • subscribing to our newsletter;

  • providing personal information through the website; or

  • otherwise using any feature or content made available through the website.

We reserve the right to restrict or terminate access where we reasonably believe that a user is under 18 or has provided inaccurate information about their age.

Our content is not intended to appeal to, target or be distributed to anyone under 18.

4. Responsible alcohol communication

Balmoral Online supports the responsible marketing, distribution and consumption of alcoholic drinks.

Nothing on this website is intended to:

  • encourage excessive or irresponsible consumption;

  • suggest that alcohol improves social, professional or personal success;

  • associate alcohol with driving or unsafe behaviour;

  • encourage anyone under 18 to purchase or consume alcohol; or

  • replace applicable health, licensing or regulatory guidance.

Visitors should comply with the alcohol laws and recommended drinking guidance applicable in their country or territory.

5. Purpose of the website

This website provides general information about:

  • Balmoral Online;

  • our business and management team;

  • our approach to drinks distribution and digital retail;

  • the markets and channels in which we may operate;

  • our experience within beer, wine and spirits; and

  • potential commercial relationships with brands, suppliers and trade partners.

The website is primarily intended for brand owners, producers, suppliers, distributors, trade customers and other professional or commercial audiences.

It is not an online shop, and alcohol products cannot be purchased directly through this website.

6. No offer or contractual commitment

Content on this website is provided for general information only.

Nothing on the website constitutes:

  • an offer to purchase or distribute products;

  • an offer to provide services;

  • an acceptance of any commercial proposal;

  • a guarantee that we will work with a particular brand or business;

  • a guarantee that any product will be listed in a particular market or channel;

  • a binding sales forecast or performance commitment; or

  • a contractual commitment of any kind.

Any commercial relationship with Balmoral Online will be subject to:

  • separate discussions;

  • appropriate due diligence;

  • agreement on products, pricing, territories and channels;

  • any necessary regulatory or licensing requirements; and

  • a separate written agreement or accepted commercial terms.

Submitting an enquiry does not create a contract, agency relationship, distribution appointment, exclusivity arrangement or other legal obligation.

7. Markets, channels and availability

References to markets, territories, retailers, marketplaces or distribution channels describe our general capabilities or areas of focus.

They do not mean that:

  • every channel is available for every brand;

  • every product can lawfully be sold in every territory;

  • Balmoral Online has agreed to distribute a particular product;

  • a named channel has approved or endorsed Balmoral Online;

  • listings or distribution are guaranteed; or

  • all services are currently available in every stated market.

Market and channel availability is considered individually for each brand, product and commercial opportunity.

Our ability to operate in a market may be affected by licensing, taxation, excise, customs, product-registration, labelling, marketplace, retailer or other regulatory requirements.

8. Accuracy of information

We take reasonable care to ensure that the information published on the website is accurate when posted.

However, the drinks industry, digital marketplaces, regulatory requirements and market conditions may change. We therefore do not guarantee that all content will always be:

  • complete;

  • current;

  • error-free;

  • suitable for a particular purpose; or

  • applicable to every product, business or territory.

We may update, remove or amend website content without notice.

You should not rely solely on the website when making commercial, financial, legal, tax, regulatory or investment decisions.

Professional advice should be obtained where appropriate.

9. Enquiries and information you provide

Where you submit an enquiry, you agree that the information you provide will be:

  • accurate to the best of your knowledge;

  • relevant to your enquiry;

  • lawful;

  • not misleading; and

  • not confidential unless we have expressly agreed otherwise in writing.

You should not submit:

  • passwords or account credentials;

  • payment-card information;

  • sensitive personal information;

  • confidential product formulas;

  • commercially sensitive documents;

  • legally privileged material; or

  • third-party information you are not authorised to provide.

Submitting information through the website does not automatically create an obligation of confidentiality.

Where confidential information needs to be exchanged, this should be dealt with under an appropriate confidentiality or non-disclosure agreement.

10. Newsletter and email communications

Where we offer an email newsletter, subscription is voluntary and is only available to people aged 18 or over.

By subscribing, you confirm that:

  • you are at least 18 years old;

  • the email address provided belongs to you or you are authorised to use it; and

  • you agree to receive the communications described at the point of signup.

Our newsletter may include:

  • company news;

  • drinks-market insights;

  • information about our services;

  • brand and supplier opportunities;

  • event information; and

  • other relevant business or industry updates.

You can unsubscribe at any time by using the unsubscribe link contained in an email or by contacting us at info@balmoraldrinks.com.

Unsubscribing from marketing communications will not prevent us from sending necessary administrative or business communications relating to an existing enquiry or commercial relationship.

11. Intellectual property

Unless otherwise stated, Balmoral Online or its licensors own the intellectual property rights in the website and its content, including:

  • written copy;

  • branding;

  • logos;

  • graphics;

  • photographs;

  • layouts;

  • illustrations;

  • downloadable materials;

  • video;

  • website design; and

  • underlying software or code.

You may view the website and print or download limited extracts for your own internal, lawful and non-commercial reference.

You must not, without our prior written permission:

  • reproduce substantial parts of the website;

  • republish website content elsewhere;

  • modify or create derivative works from our content;

  • use our branding or logos;

  • use website content for commercial training datasets;

  • scrape, harvest or systematically extract website data;

  • sell, license or commercially exploit website content; or

  • imply that we endorse or are affiliated with another business.

Third-party trademarks and brand names remain the property of their respective owners.

12. Permitted use

You may only use this website for lawful purposes.

You must not:

  • use the website if you are under 18;

  • provide false information about your age or identity;

  • use the website fraudulently or unlawfully;

  • attempt to gain unauthorised access to the website or its systems;

  • interfere with the website’s security or operation;

  • introduce viruses, malware or harmful code;

  • conduct automated scraping or extraction without permission;

  • submit abusive, defamatory, discriminatory or unlawful content;

  • impersonate another person or organisation;

  • misuse our contact details for unsolicited mass communications; or

  • use the website in a way that could damage our reputation, systems or business.

We may block, restrict or report activity that we reasonably believe breaches these terms or applicable law.

13. Links to third-party websites

The website may contain links to websites, platforms or services operated by third parties.

These links are provided for information and convenience only.

We do not control and are not responsible for:

  • third-party content;

  • the accuracy of information on third-party websites;

  • their privacy or cookie practices;

  • their availability or security; or

  • products or services offered by third parties.

The inclusion of a link does not necessarily mean that we endorse, approve or have a commercial relationship with the relevant third party.

You access third-party websites at your own discretion and should review their terms and privacy information.

14. References to retailers, marketplaces and brands

Any references to retailers, marketplaces, platforms, brands or other businesses are descriptive only unless expressly stated otherwise.

Such references do not imply:

  • sponsorship;

  • endorsement;

  • partnership;

  • exclusivity;

  • authorisation;

  • ownership; or

  • a formal commercial relationship.

All third-party names, logos and trademarks belong to their respective owners.

15. Website availability and security

We aim to keep the website available and secure, but we do not guarantee uninterrupted or error-free access.

We may suspend, withdraw, restrict or change any part of the website for:

  • maintenance;

  • updates;

  • security;

  • operational reasons;

  • legal or regulatory reasons; or

  • reasons outside our reasonable control.

We do not guarantee that the website will be free from viruses or other harmful components.

You are responsible for using appropriate security software and protecting your own systems, devices and data.

16. Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation; or

  • any other liability that cannot legally be excluded.

Subject to the above, and to the fullest extent permitted by law, we will not be liable for losses arising from:

  • reliance on general website content;

  • inaccuracies or omissions;

  • interruption or unavailability of the website;

  • loss of data;

  • viruses or harmful material;

  • third-party websites or services;

  • decisions made on the basis of website content;

  • loss of revenue, profit, opportunity, goodwill or anticipated savings; or

  • indirect or consequential loss.

The website is provided on an “as available” basis for general information and business-enquiry purposes.

These limitations do not affect any rights that cannot lawfully be limited or excluded.

17. Privacy and cookies

Our collection and use of personal information is described in our Privacy Policy

Our use of cookies and similar technologies is described in our Privacy Policy and through the cookie controls available on the website.

By using the website, you acknowledge that you have had the opportunity to review this information.

18. Changes to these terms

We may amend these Terms and Conditions from time to time to reflect changes in:

  • the website;

  • our business;

  • our services;

  • legal or regulatory requirements; or

  • the technologies and providers we use.

The updated terms will be published on this page, and the date at the top will be changed.

Your continued use of the website after revised terms are published will constitute acceptance of the revised terms.

19. Severability

If any provision of these terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or removed.

The remaining provisions will continue in effect.

20. No waiver

If we delay or fail to enforce any provision of these terms, this will not mean that we have waived our right to enforce it later.

21. Governing law and jurisdiction

These terms and any dispute or claim arising from them are governed by the laws of Scotland.

The Scottish courts will have jurisdiction over disputes arising in connection with these terms, subject to any mandatory rights that apply to an individual visitor in their country of residence.

22. Contact us

Questions about these Terms and Conditions can be sent to:

Balmoral Online Limited
142 Commercial Street
Edinburgh
Scotland
EH6 6LB

Email: info@balmoraldrinks.com